Shipping policy

We offer free ground shipping on all orders in the domestic US! We ship on the same day you place an order Monday through Friday. Orders received over the weekend will ship on Monday. Our free ground shipping is via USPS and should arrive between 5 to 7 days. Expedited shipping is also available.

Return policy

At Roberto Martinez we offer a 100% satisfaction guarantee return policy. If you are not fully satisfied with our product, please return it within 30 days for a full refund or exchange. Please note that expedited shipping fees are not refundable. Items that have been worn and or damaged will not be credited.

To initiate your return please send us an email at info@robertomartinez.com and tell us the reason for your return. We'll email you a shipping label and issue you a credit upon receipt of your return. It’s that easy.

Limited Lifetime Warranty

Signature Gold Plated Jewelry

Thank you for purchasing this finely crafted piece of gold plated jewelry.  Roberto Martinez plates all of its jewelry in the USA to ensure only the highest quality gold plating for all their gold-plated sterling silver or fashion jewelry collection. The results are a fine jewelry look at an affordable price.  We are committed to your satisfaction and will replace any of our gold plated items be it 30 days or 30 years- you’ll get new items from us if it fades or simply don’t live up to your expectations free of charge.  Items that have been abused or damaged are not eligible for replacement.  If you have any further questions regarding our process, please do not hesitate to contact us at (800) 25-RMINC (257-6462) or email us at info@robertomartinez.com.